If others can't hear you in the WebEx Room, here are a few simple checks you can conduct on your side.
1) Check the Webex Settings
- While in the call, check that you have the correct combination of microphone and speaker for the Webex call
Continue down this guide for advanced troubleshooting options
Further Troubleshooting:
Re-watch the webinar to learn how Webex video conferencing software provides features that allow you to talk seamlessly, share your video at high quality, and record your meetings so people who couldn’t attend can listen in as if they were there. Webex integrations with Google, Apple, and Microsoft. Apr 08, 2021 — Webex Team. You can set Apple TV so that Conference Room Display mode is locked until a 4-digit passcode is entered. Open Settings on Apple TV. Go to General Restrictions, and enter the passcode if required. Make sure Conference Room Display is set to Restrict in the list of restricted items. For more information, see Restrict access to content on Apple TV.
- Open the Start Menu and click on the Settings cog
- Click on Privacy
- Choose Microphone from the list
- Make sure Desktop apps have access to the microphone
Advanced Windows Troubleshooting
3) Check that Windows can see your microphone
- This process is a little more advanced than the others, but it may prove useful if you're still having trouble
- Right click on the Speaker icon on the right side of your taskbar
- Click on 'Open Sound settings'
- Click on 'Sound Control Panel' under 'Related Settings'
- In my screenshot, the Related Settings are on the right, however if your window is skinnier, you will have to scroll down to see the Related Settings
- In my screenshot, the Related Settings are on the right, however if your window is skinnier, you will have to scroll down to see the Related Settings
- In the pop-up window, click once on the microphone that you are trying to use for Webex
- If it has a green checkmark next to it, then Windows already sees it as the default device and it is the device Windows is trying to use
- From this screen, you can see the level that the microphone is picking up. Try speaking into the microphone and watch the level meter to see if the level raises in response to your voice.
- You may click on the Properties button to further investigate the problem
- Click on the Listen tab
- Click on the checkbox in the window to enable the Listen Feature. This will play whatever the microphone picks up through your speakers. Be wary of feedback loops!! Here you can hear for yourself what exactly the microphone is hearing. Be sure to uncheck this box as soon as you are done with this step!
- The next tab you can check is 'Levels'. This tab contains a volume slider and a mute button for your microphone just like you have for your speakers. Try raising this if needed.
- Click on the checkbox in the window to enable the Listen Feature. This will play whatever the microphone picks up through your speakers. Be wary of feedback loops!! Here you can hear for yourself what exactly the microphone is hearing. Be sure to uncheck this box as soon as you are done with this step!
- Click on the Listen tab
- Click on the Apple icon in the top left corner of the screen
- Click on System Preferences
- Click on the Sound option
- Click on Input to choose your system default
- Click on System Preferences
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Designed WebEx Meetings App on Apple Watch format. UX/UI design.
Project Overview
The WebEx Apple Watch app adds more ways to join meetings virtually.
My Role
Developed user flow in partnership with the Internal UX, Apple UX, product and development teams. Designed overall look and feel of the Watch UI.
Design Process
Obtained the Apple UX team approval through the iterative design process, where several rounds of adjustments were made on the interaction flow to minimize a development lead time. Led all visual efforts from sketching, prototyping, design implementations, style guide deliveries, and final testings.
Promotional T-Shirt
Webex Apple Silicon
Designed WebEx Apple Watch T-shirt for the internal celebration of the app release.